Timely Customer Engagement
- Deliver timely notifications about pending appointments, arrivals, and more to keep your customers engaged.
- You can enable a customer to confirm or reschedule an appointment or delivery from within the text message — via SMS, MMS, social chat apps or voice.
- Reduce missed appointments, delivery attempts, and support costs with automated notifications.
- Enhanced rich-media features can provide an opportunity to create those “wow” moments that strengthen customer relationships.
Enable easy engagement
Customers can engage with your message
Your app sends alerts
How Important are Customer Reviews?More than 95% of text messages are read within five minutes of receipt.
In 2019, online reviews have the ability to make or break a business.
Over the past 5 years, the importance of online reviews has exploded for small local businesses. If you’re a local business owner and you don’t have online reviews yet, you’re probably falling behind your competition. The good news is that customer reviews are pretty easy to get once you get into the groove of how to ask for them using a reviews program that delivers a quick and easy link via Email or SMS text message.