Custom Sms Text Messages Reviews & Specials

Timely Customer Engagement

Engage your customers
  • Deliver timely notifications about pending appointments, arrivals, and more to keep your customers engaged.
Enable interaction
  • You can enable a customer to confirm or reschedule an appointment or delivery from within the text message — via SMS, MMS, social chat apps or voice.
Reduce costs
  • Reduce missed appointments, delivery attempts, and support costs with automated notifications.
Improve the customer experience
  • Enhanced rich-media features can provide an opportunity to create those “wow” moments that strengthen customer relationships.

Enable easy engagement

Customers can engage with your message

You can ask your customers to confirm receipt of a notification or reschedule an event by replying to the message, clicking on a link, or by calling back.

Your app sends alerts

Your application sends messages via a customized flow to remind customers of upcoming events (such as an appointment or delivery). Messages can be personalized and scheduled for delivery according to your business logic. And with built-in failover, messages can be delivered to another channel in case the initial message doesn’t reach the customer.
Response routing
You can route message replies to your application for interpretation and processing. If you want to enable callbacks, you can use a simple IVR application to capture input or route calls.

How Important are Customer Reviews?More than 95% of text messages are read within five minutes of receipt.

In 2019, online reviews have the ability to make or break a business.

Over the past 5 years, the importance of online reviews has exploded for small local businesses. If you’re a local business owner and you don’t have online reviews yet, you’re probably falling behind your competition. The good news is that customer reviews are pretty easy to get once you get into the groove of how to ask for them using a reviews program that delivers a quick and easy link via Email or SMS text message.